How it works
From initial contact to first delivery: maximum of 7 days
🔒 Consent Confidentiality
📈 Focus on health outcomes
👨⚕️ Pharmacists and Pharmacy involved
🤝 Coordination with physician
🌱 Sustainability and responsible use of medication
1. Contact, assessment, and getting to know the person
Care begins before medication.
At FarmAssist, nothing is prepared without truly knowing the person. The first step is a complete assessment, carried out by a pharmacist, to ensure clinical safety, therapeutic suitability, and human understanding.
What is done at this stage:
Direct contact with the person or caregiver
Structured collection of clinical information
Analysis of current medical prescriptions
Definition of who uses the service and who manages it
Clear explanation of how it works and continuous monitoring
2. Preparation (PIM) at your pharmacy
Technology and pharmacists working together.
The medication is prepared at a partner pharmacy, using individualized preparation systems and professional validation, always with coordination between teams.
The technology used in individualized preparation is always complemented by validation and monitoring by pharmacists. The combination of dosing systems and clinical knowledge allows for greater accuracy, lower risk of error, and safer and more consistent treatment monitoring.
What is done at this stage:
Individualized preparation by dose, day, and time
Use of specific PIM technology
Multi-stage pharmaceutical validation
Continuous communication between pharmacists at the pharmacy and Farmassist
3. Delivery of the Personalized Farmakit
The treatment was organized, clear, and calm.
You receive a personalized Farmakit, prepared specifically for you, with everything organized in a simple and intuitive way.
What happens at this stage:
Delivery of the identified Farmakit
Clear explanation of how to use
Clarification of questions
Choice of delivery location
Delivery options:
Pickup at partner pharmacy
Home delivery
4. Continuous monitoring
Care does not end with delivery. It continues.
Farmassist is a continuous service, with regular monitoring, adjustments whenever necessary, and permanent proximity.
What happens over time:
Regular medication deliveries
Monitoring treatment adherence
Pharmaceutical support available
Adjustments in case of clinical changes or prescriptions
