Frequently Asked Questions

  • Yes. Farmassist is based on ongoing pharmaceutical monitoring by healthcare professionals, with a focus on safety, proper medication use, and the patient’s well-being over time.

  • Most likely, this follow-up is provided by pharmacists who are familiar with your case, your treatment, and your situation. It is not an impersonal service; rather, it is a close and ongoing relationship.

  • You’re not on your own. Whenever you have a question, need to make a change, or have a concern, Farmassist is here to provide clarification, guidance, and support, helping you avoid mistakes and uncertainty in treatment. We’re available 24/7.

  • Yes. Farmassist was designed specifically for people who are undergoing complex treatments, are elderly, or are otherwise vulnerable, providing greater safety and peace of mind for patients and caregivers.

  • No. Farmassist complements medical care by assisting with medication management, treatment adherence, and coordination whenever necessary, while fully respecting the doctor’s role.

  • It all starts with an initial assessment. From there, medication is managed, treatment is monitored regularly, and the patient receives ongoing support to ensure safety and adherence.

  • The price depends on the type of care required. All terms and conditions are clearly explained during the initial assessment, with no surprises or hidden commitments. Prices start at €25.

  • Farmassist adapts to your needs. Medications can be delivered or picked up at the pharmacy in an organized and safe manner, according to the model agreed upon with you.

  • Yes. Farmassist doesn't lock anyone in. You can adjust or cancel the service whenever it makes sense for you or your caregiver.

  • It is particularly recommended for patients with chronic conditions, but it can also be useful in cases of long-term treatment, multiple medications, or whenever closer monitoring is required.