How it works

Consent Confidentiality

Pharmacists and pharmacies involved

Focus on health outcomes

Consultation with a doctor

From initial contact to first delivery: maximum of 7 days

Sustainability and the responsible use of medicines

1. Contact, assessment, and understanding of the individual

Care begins before medication.

At FarmAssist, nothing is prepared without truly getting to know the person. The first step is a comprehensive assessment conducted by a pharmacist to ensure clinical safety, therapeutic appropriateness, and a personalized approach.

What is done at this stage:

  • Direct contact with the person or caregiver

  • Structured collection of clinical information

  • Analysis of current medical prescriptions

  • Definition of who uses the service and who manages it

  • A clear explanation of how it works and ongoing monitoring

Médico a conversar com uma mulher idosa em consultório, simbolizando articulação clínica, segurança e acompanhamento do tratamento de saúde.

2. Compounding (PIM) at Your Pharmacy

Technology and pharmaceuticals working together.

The medication is prepared at a partner pharmacy using customized preparation systems and professional validation, always in close coordination with the teams.

The technology used in personalized compounding is always supplemented by validation and monitoring by pharmacists. The combination of dosing systems and clinical expertise ensures greater accuracy, a lower risk of error, and safer, more consistent treatment monitoring.

What is done at this stage:

  • Customized preparation by dose, day, and time

  • Use of specific PIM technology

  • Multi-step pharmaceutical validation

  • Ongoing communication between pharmacists at the pharmacy and at Farmassist

Profissional de saúde com luvas a organizar um medicamento, representando preparação segura e responsável da medicação individualizada, Farmakit.

3. Delivery of the Customized Farmakit

The treatment was well-organized, clear, and stress-free.

You receive your personalized Farmakit, prepared just for you, with everything organized in a simple and intuitive way.

What happens at this stage:

  • Delivery of the labeled Farmakit

  • Clear instructions on how to use

  • FAQ

  • Selecting a delivery location

Delivery options:

  • Pickup at a partner pharmacy

  • Home delivery

Utente a receber um FarmaKit na farmácia, com farmacêutico a entregar ao balcão, simbolizando acompanhamento contínuo e proximidade no tratamento.

4.Continuous monitoring

Our commitment doesn't end with delivery. It continues.

Farmassist is an ongoing service that provides regular monitoring, adjustments whenever necessary, and constant support.

What happens over time:

  • Regular medication deliveries

  • Monitoring treatment adherence

  • Pharmaceutical support available

  • Adjustments in the event of clinical changes or prescription changes

Ícone de cuidados de saúde com cruz médica e mão a segurar um comprimido, simbolizando acompanhamento farmacêutico e uso seguro da medicação.

Plans and prices

BASE

18,9€

/month

Na Farmácia

Pick upPickup at the Pharmacy

Individualized medication preparation (IMP)

FarmaKit

Therapeutic review of medication

Direct contact with a pharmacist (24/7)

Prescription Management and Prescription Requests

Intermediary between the doctor and the pharmacy

HOME

28,9€

/month

Ao Domicílio

Pickup at the Pharmacy

Individualized medication preparation (IMP)

FarmaKit

Therapeutic review of medication

Direct contact with a pharmacist (24/7)

Prescription Management and Prescription Requests

Intermediary between the doctor and the pharmacy

Home Delivery

Monitoring the person's well-being

Close contact and regular conversation

PREMIUM

À Medida

(Determined based on clinical needs and the level of follow-up required)

Flexível

Pickup at the Pharmacy

Individualized medication preparation (IMP)

FarmaKit

Therapeutic review of medication

Direct contact with a pharmacist (24/7)

Prescription Management and Prescription Requests

Intermediary between the doctor and the pharmacy

Home Delivery

Monitoring the person's well-being

Close contact and regular conversation

Communication with family members and caregivers

Follow-up reports

Measurement of biochemical parameters once a month

Support for people living in Portugal far from their families

Accompaniment to medical appointments

Help in identifying available support

Health Insurance

FarmAssist delivers, organizes, monitors, and takes care of everything, every month.